Doing business with integrity is what guides Schulz stance with its stakeholders. After all, its businesses will only be sustainable if the Company maintains ethical, fair and viable principles for all parties.
Precisely for this reason, Schulz created a code of ethics and conduct for its stakeholders, such as employees, partners, suppliers, service providers, resellers, technical assistants, consumers, the community, investors, distributors and the government. This tool helps the Company to address dilemmas, emphasizing the desired attitudes and behaviors, permitted or prohibited in the corporate environment.
All claims received are treated with confidentiality, preserving the identity of those involved, thus avoiding retaliation against the person placing the complaint. Its main objective is to receive information with a view to promote a better environment for all. The channel, accessed by internal and external audiences, allows the analysis and resolution of ethical issues addressed, or not, in Schulz’s Code of Ethics and Conduct.
The requests are analyzed by a committee, which seeks solutions with integrity and seriousness. Replies are given only and directly to those who identify themselves.